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Cover image for Pre-Suation
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Pre-Suation

The best persuasion happens before the conversation even begins.

Metadata

AuthorRobert Cialdini
Year2016

The Book in 3 Sentences

  • Persuasion often starts before anyone says a word. The moments leading up to a message can be just as important as the message itself because they shape what people are ready to notice and believe.
  • Attention creates the frame. By directing someone's attention toward ideas like trust, safety, scarcity, or belonging, you can completely change how they interpret what comes next.
  • It doesn’t ignore the ethical side of things. The same techniques can help people make better decisions or manipulate them into worse ones, which made me think about how much responsibility comes with understanding human psychology.
  • This aspect of human psychology is something that fascinates and appalls me about marketing. Is effective marketing basically human manipulation or is it successful persuasion? It’s a fine line…